We are excited to announce the new firmware upgrade for the Ratio Eight coffee maker. Here's what you need to know about the new features and improvements.
Overview
This update enhances the machine's performance and durability by preventing it from being overly cautious and tripping a fuse that would require a rebuild. Here's what you need to know about the new features and improvements.
Key Features of the Firmware Upgrade
Cool-Down ModeThe primary enhancement in this firmware upgrade is the introduction of a new "cool-down mode." This mode activates when the machine detects an excessive amount of descaler or cleaner and a too-hot heater. Instead of tripping a fuse, the machine will now enter a cool-down phase to protect its internals.
Indicators and Operation
- Rapid Flashing “Ready” Light: When the cool-down mode is activated, the "Ready" light will flash more rapidly than usual.
- Carafe Removal: Unlike normal operation, removing the carafe will not turn off the flashing lights during the cool-down mode.
The cool-down mode is typically triggered when the heater gets too hot. This causes the machine's circuit board to temporarily cut power to the heater to allow it to cool down.
What to Do When Cool-Down Mode is Activated:
1. Remove the carafe from the machine.
2. Wait for 5-10 minutes before pouring any water into the machine or pressing the button.
This cooling period ensures the machine returns to its proper operating temperature.
Impact on Machine Performance
This firmware upgrade does not cause any damage to the machine's internals. It is designed to enhance the longevity and reliability of the Ratio Eight by allowing it to manage temperature fluctuations more effectively.Descaling Recommendations
After extensive testing, we have determined that the machine typically enters cool-down mode at the end of the brew cycle once the water has emptied completely. The majority of our tests showed that this mode was activated primarily when a large amount of descaling wash was used.Recommended Descaling Instructions
For those who have received the new firmware on their Ratio Eight, we can now safely recommend following the normal descaling instructions provided by most major descaling brands. For optimal performance, we specifically recommend using Halefresh Machine Wash and adhering to the instructions on the back of the bottle.Conclusion
The 2024 firmware upgrade for the Ratio Eight is a significant improvement designed to enhance the machine's performance and prevent unnecessary rebuilds. By understanding and following the new operation indicators and descaling recommendations, you can ensure your Ratio Eight continues to deliver exceptional coffee with every brew.For any questions or further assistance, please contact our customer support team.
We hope you find this upgrade beneficial and enjoy the improved performance of your Ratio Eight coffee maker!