---
title: Shipping Details
description: How we ship our products at Ratio, within the United States
---

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- [Return Form](https://ratiocoffee.com/pages/return-request-form)
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1. [Help Center](https://help.ratiocoffee.com/?hsLang=en)
2. [Warranty](https://help.ratiocoffee.com/warranty?hsLang=en)

# Shipping Details

#### **How do we ship?**

We primarily ship via UPS for the majority of orders within the contiguous United States.

Ratio does not ship to P.O. Box addresses, please be sure to include a residential shipping address in the United States on your order.

#### **Shipping Issues**

Our CX team can help resolve shipping errors and stolen packages. We take requests on a case-by-case basis to ensure we appropriately address your concerns. Please reach out to our team at hello@ratiocoffee.com and let us know if anything comes up while waiting for your order.

- [Getting Started](https://help.ratiocoffee.com/getting-started?hsLang=en#main-content)

    - [Eight Series 2](https://help.ratiocoffee.com/getting-started?hsLang=en#eight-series-2)
    - [Six](https://help.ratiocoffee.com/getting-started?hsLang=en#six)
    - [Four](https://help.ratiocoffee.com/getting-started?hsLang=en#four)
    - [Eight Original](https://help.ratiocoffee.com/getting-started?hsLang=en#eight-original)
    - [Ratio Rewards](https://help.ratiocoffee.com/getting-started?hsLang=en#ratio-rewards)
- [Coffee Guides & Education](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#main-content)

    - [Water](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#water)
    - [Grind](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#grind)
    - [Coffee](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#coffee)
    - [Grinders](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#grinders)
    - [Dose](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#dose)
    - [Maintenance](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#maintenance)
    - [Materials](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#materials)
- [Maintenance](https://help.ratiocoffee.com/maintenance?hsLang=en#main-content)

    - [Cleaning](https://help.ratiocoffee.com/maintenance?hsLang=en#cleaning)
    - [Ratio Eight Series 2](https://help.ratiocoffee.com/maintenance?hsLang=en#ratio-eight-series-2)
    - [Ratio Eight Original](https://help.ratiocoffee.com/maintenance?hsLang=en#ratio-eight-original)
    - [Ratio Six](https://help.ratiocoffee.com/maintenance?hsLang=en#ratio-six)
    - [Ratio Four](https://help.ratiocoffee.com/maintenance?hsLang=en#ratio-four)
    - [Grinders](https://help.ratiocoffee.com/maintenance?hsLang=en#grinders)
- [Warranty](https://help.ratiocoffee.com/warranty?hsLang=en)
- [Returns](https://help.ratiocoffee.com/returns?hsLang=en)
- [Troubleshooting](https://help.ratiocoffee.com/troubleshooting?hsLang=en#main-content)

    - [Eight Original](https://help.ratiocoffee.com/troubleshooting?hsLang=en#eight-original)
    - [Eight Series 2](https://help.ratiocoffee.com/troubleshooting?hsLang=en#eight-series-2)
    - [Ratio Six](https://help.ratiocoffee.com/troubleshooting?hsLang=en#ratio-six)
    - [Ratio Four](https://help.ratiocoffee.com/troubleshooting?hsLang=en#ratio-four)
    - [Accessories](https://help.ratiocoffee.com/troubleshooting?hsLang=en#accessories)

- [Choosing the Right Ratio Machine](https://help.ratiocoffee.com/choosing-the-right-ratio-machine)
- [Warranty Form](https://ratiocoffee.com/pages/warranty-request-form)
- [Return Form](https://ratiocoffee.com/pages/return-request-form)

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