Shipping Details

How do we ship?

We primarily ship via UPS for the majority of orders within the contiguous United States.

Ratio does not ship to P.O. Box addresses, please be sure to include a residential shipping address in the United States on your order.

Shipping Issues

Our CX team can help resolve shipping errors and stolen packages. We take requests on a case-by-case basis to ensure we appropriately address your concerns. Please reach out to our team at hello@ratiocoffee.com and let us know if anything comes up while waiting for your order.