--- title: Repackaging your Ratio Four description: The Ratio Coffee help article shows you how to safely and correctly repackage the Ratio Four machine to be returned to Ratio HQ. --- [Skip to content](https://help.ratiocoffee.com/repackaging-your-ratio-four#main-content) English Show submenu for translations ![b8418dc3-0886-4e57-a609-b76b4a600d63.png\]](https://help.ratiocoffee.com/hs-fs/hubfs/b8418dc3-0886-4e57-a609-b76b4a600d63.png?height=42&name=b8418dc3-0886-4e57-a609-b76b4a600d63.png) - [Choosing the Right Ratio Machine](https://help.ratiocoffee.com/choosing-the-right-ratio-machine) - [Warranty Form](https://ratiocoffee.com/pages/warranty-request-form) - [Return Form](https://ratiocoffee.com/pages/return-request-form) Open main navigation Close main navigation - [Choosing the Right Ratio Machine](https://help.ratiocoffee.com/choosing-the-right-ratio-machine) - [Warranty Form](https://ratiocoffee.com/pages/warranty-request-form) - [Return Form](https://ratiocoffee.com/pages/return-request-form) - English Show submenu for translations - [Home](https://ratiocoffee.com/) [Home](https://ratiocoffee.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.ratiocoffee.com/?hsLang=en) 2. [Returns](https://help.ratiocoffee.com/returns?hsLang=en) # Repackaging your Ratio Four ## Follow these instructions to successfully repackage your Ratio Four machine. ### **Step 1: Package the Ratio Four** - Use the large bag from the original packaging. If unavailable, use another bag (e.g., a garbage bag). - Carefully place the Ratio Four in the bag, and make sure the water tank dock stays outside through the bag opening (the dock will fit on the Top Molding). - Place the bagged unit into the molded base. - *If you do not have the molded pulp, please surround the machine with bubble wrap.* *![0-3](https://help.ratiocoffee.com/hs-fs/hubfs/0-3.jpg?width=402&height=450&name=0-3.jpg)* ### **Step 2. Package the Carafe and Water Tank:** - Place the Glass Carafe (without the lid) in a plastic bag and into its molded section. - Make sure the handle is facing the brewhead and in the molded notch to prevent too much movement - Place the Water Tank in its molded pulp section next to the Glass Carafe ![0-4](https://help.ratiocoffee.com/hs-fs/hubfs/0-4.jpg?width=404&height=444&name=0-4.jpg) ### **Step 3: Place the Top Molding on the items that were secured in the Base Molding (Ratio Four, Water Tank, and Glass Carafe)** ### **Step 4: Secure the Accessories in the Top Molding:** - First insert the Water Tank dock in its molded pulp section. The water tubing attached to the water tank dock will fit between the fingers of Top Molding - Place the power cord in its recessed area in the top molded pulp section. - *Ensure the cord is wound neatly* - Wrap the Glass Carafe Lid in a bag or foam if possible, and place the wrapped Lid into the Filter Basket - Wrap the Filter Basket with a plastic bag so that the Glass Carafe Lid is secure. The Filter Basket and Carafe Lid will be placed in the large section of the Top Molding. ### **Step 5: Package the Pulped Machine and Accessories:** - Place the Owner’s Manual and Ratio Four Brew Guide on top of the Top Pulp+accessories - Slide the pulped machine/accessories along the retail box panel into the box. - Fold the box panel up and secure the side-tab inward. - Place the retail box into the outer shipping box with the correct orientation. - Tape the outer box shut and add a shipping label. ![0-10](https://help.ratiocoffee.com/hs-fs/hubfs/0-10.jpg?width=278&height=371&name=0-10.jpg)![0-7](https://help.ratiocoffee.com/hs-fs/hubfs/0-7.jpg?width=278&height=371&name=0-7.jpg) ![0-8](https://help.ratiocoffee.com/hs-fs/hubfs/0-8.jpg?width=276&height=368&name=0-8.jpg)![0-9](https://help.ratiocoffee.com/hs-fs/hubfs/0-9.jpg?width=276&height=368&name=0-9.jpg) Thank you for taking great care in re-packaging your Ratio. - [Getting Started](https://help.ratiocoffee.com/getting-started?hsLang=en#main-content) - [Eight Series 2](https://help.ratiocoffee.com/getting-started?hsLang=en#eight-series-2) - [Six](https://help.ratiocoffee.com/getting-started?hsLang=en#six) - [Four](https://help.ratiocoffee.com/getting-started?hsLang=en#four) - [Eight Original](https://help.ratiocoffee.com/getting-started?hsLang=en#eight-original) - [Ratio Rewards](https://help.ratiocoffee.com/getting-started?hsLang=en#ratio-rewards) - [Coffee Guides & Education](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#main-content) - [Water](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#water) - [Grind](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#grind) - [Coffee](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#coffee) - [Grinders](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#grinders) - [Dose](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#dose) - [Maintenance](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#maintenance) - [Materials](https://help.ratiocoffee.com/coffee-guides-education-1?hsLang=en#materials) - [Maintenance](https://help.ratiocoffee.com/maintenance?hsLang=en#main-content) - [Cleaning](https://help.ratiocoffee.com/maintenance?hsLang=en#cleaning) - [Ratio Eight Series 2](https://help.ratiocoffee.com/maintenance?hsLang=en#ratio-eight-series-2) - [Ratio Eight Original](https://help.ratiocoffee.com/maintenance?hsLang=en#ratio-eight-original) - [Ratio Six](https://help.ratiocoffee.com/maintenance?hsLang=en#ratio-six) - [Ratio Four](https://help.ratiocoffee.com/maintenance?hsLang=en#ratio-four) - [Grinders](https://help.ratiocoffee.com/maintenance?hsLang=en#grinders) - [Warranty](https://help.ratiocoffee.com/warranty?hsLang=en) - [Returns](https://help.ratiocoffee.com/returns?hsLang=en) - [Troubleshooting](https://help.ratiocoffee.com/troubleshooting?hsLang=en#main-content) - [Eight Original](https://help.ratiocoffee.com/troubleshooting?hsLang=en#eight-original) - [Eight Series 2](https://help.ratiocoffee.com/troubleshooting?hsLang=en#eight-series-2) - [Ratio Six](https://help.ratiocoffee.com/troubleshooting?hsLang=en#ratio-six) - [Ratio Four](https://help.ratiocoffee.com/troubleshooting?hsLang=en#ratio-four) - [Accessories](https://help.ratiocoffee.com/troubleshooting?hsLang=en#accessories) - [Choosing the Right Ratio Machine](https://help.ratiocoffee.com/choosing-the-right-ratio-machine) - [Warranty Form](https://ratiocoffee.com/pages/warranty-request-form) - [Return Form](https://ratiocoffee.com/pages/return-request-form) [![Chill listening crop-3](https://help.ratiocoffee.com/hs-fs/hubfs/b8418dc3-0886-4e57-a609-b76b4a600d63.png?width=100&height=25&name=b8418dc3-0886-4e57-a609-b76b4a600d63.png "Chill listening crop-3")](https://ratiocoffee.com/) Help Center Copyright © 2026, Ratio